For more information about our solutions, please email


November 21, 2013  |   Posted by :   |     |   Comments Off on Support»


Definition: Support is a service that is provided to business users in order to resolve basic questions to advanced systemic or technical issues.

What This Means: User questions are to be resolved via a well defined and managed support process. The timely resolution of user support questions instills confidence and buy in.


Need another definition?

Please select from the menu above






Related Posts

Comments are closed.